Legal

Privacy Policy

Last updated: 15 March 2026

This Privacy Policy describes how CFT Labs collects, uses, and handles information in connection with our mobile applications and website (collectively, our "Services").

1. Information We Collect

We collect information you provide directly, information collected automatically when you use our Services, and information from third-party services.

Information you provide:

• Account information (email address, display name) when you create an account
• Content you create within our apps (journal entries, habit records, preferences)
• Communications you send us, including support requests

Information collected automatically:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, session length, in-app actions)
• Crash reports and performance data
• IP address and general location (country or region level)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information including purchase confirmations
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyse usage patterns to improve user experience
• Detect and prevent fraudulent or illegal activity
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your personal data for advertising targeting.

3. Information Sharing

We may share your information in the following circumstances:

• Service providers: With vendors who assist us in operating our Services, subject to confidentiality agreements
• Legal requirements: If required by law or in response to valid legal process
• Protection of rights: To protect the safety, rights, or property of CFT Labs, our users, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you

4. Third-Party Services

Our apps may use the following third-party services, each with their own privacy policies:

• Apple App Store / Google Play: For app distribution and in-app purchases
• Expo / React Native: For app infrastructure and crash reporting

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. If you delete your account, we will delete your personal data within 30 days, except where required by law.

6. Data Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict our processing of your personal information, or to receive it in a portable format. To exercise any of these rights, contact us at support@cftlabs.ai.

9. International Data Transfers

CFT Labs is based in New Zealand. If you are located elsewhere, your information may be transferred to and processed in New Zealand or other countries where our service providers operate.

10. Cookies and Tracking

Our website may use cookies to enhance your experience and analyse site usage. You can control cookie settings through your browser. Our mobile apps may use device-based identifiers for functionality and analytics.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date above and, where appropriate, through in-app notification. Continued use after changes constitutes acceptance.

12. Contact Us

CFT Labs
Email: support@cftlabs.ai
New Zealand